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Christmas tinkles

Oh sweet Christmas time.

We’ve had a festive feast of ads all featured around John Lewis. What fresh madness is this?! I’m pretty sure the copywriting fun hasn’t stopped there either. Who’d have thought, the baby Jesus is well and truly out of the crib and has been replaced with a piano.

But what an end line! I waited with bated breath, going, “So what? so what? hit me with your killer reason for visiting JL, JL.” And they did! Like Arthur Fowler in an Eastenders Christmas special, they hit me full in the face with a frying pan (or piano, in this case).

“Some gifts are more than just a gift”

Mais bien sur! Oh how we congratulated ourselves. Who’d have thought they’d pull that one out of the bag? Bravo, Adam & Eve DDB. Bravo. On brief, on brand and maybe on budget. And like their clever copywriter and art director, Twitter have also had some fun with it.

Waitrose, however. We like the humour. But you’re not Aldi or Lidl. You’re the premium one. Stollen is well placed, so maybe that begins to work. But their advert does feel slightly off brand – is the tone of voice right? We’re not sure. It’s certainly a departure from the ordinary, we’ll give you that. But it does feel a bit too Elton this year, know what I mean? ‘Stelton’ with a little whiff of 1970.

Naturally, I only ever talk about these two brands, because I have ideas above my station. Like being posh. Marks and Spencer left me a little cold with their Holly Willoughby rummaging around with a plug socket. That’s my recall of it anyway.

Sainsbury’s, well we can mention their nativity because it’s just like the last John Lewis ad. But the good news is, they’ve ditched the orange and black for real life. I can’t be doing with that. Bah copywriter.

Meanwhile, Kevin the carrot was back for Aldi. Now I didn’t like the ‘pee’ language last year, being the Mary Whitehouse mother that I am. But this year is working better. Right in the nuts gag and, get this, Santa with his sleigh! Now you’re talking. We won’t say anything about the evil parsnip’s dodgy French accent. Is this a nod to Brexit? Well baby, it works for me.

Because let’s face it, brands are having a hard time moving away from the whole B word. Let’s hope we get greater creative spirit for Christmas this year. This year seems to have seen the standard of creative work go down. Not sure anyone knows how to write a radio ad anymore, that’s for sure.

Marketing Week names the Heathrow Bear ad as the top ad for Christmas. Not sure why Heathrow has to advertise, surely it’s just one of those places that attracts footfall. But who cares, not this copywriter and certainly not gen pop. It’s been voted the best Christmas advert this year. The proposition is one that’s really clear from where I’m sitting – oh to be the copywriter working on that brief. Lovely jubbly.

The good news is, this year’s sackful of creative adverts seem less divisive that the other stuff that’s whirling around this winter. So here’s to a peaceful Christmas and let’s hope a very happy new year.

Cut to the copywriter

Dave Trott says advertising is getting lazy. Copywriters aren’t getting the freedom and the time to investigate products and services to find the gem of a truth, the golden nugget that brings everything into a bright new place.

Trott’s pearl of wisdom is well known in advertising circles, based on the view that a copywriter should ‘show, don’t tell’.

“Proof always works better than a claim”

Once you’ve got that truth in the bag, the rest falls into place (with a little bit of expertise and copywriting brilliance, of course. Oh, and great Art Direction. And ideally, with solid and inspiring Creative Direction…although not all of us have this luxury.)

I was once sent to the Rolls Royce factory in Goodwood to see if our marketing agency could ascertain the stand out values and place them firmly into a below-the-line promotional campaign.

It was an incredible opportunity; everyone was left goggling at the incredible attention to detail the firm puts into every car.

We saw a specialist team hunched over laser cutters, working on specially reared cow hides to cover the interiors in flawless, soft furnishings. The highly specialist team of workers were effectively artisans with unique skills.

In fact, the leather in a Rolls-Royce takes 17 days to hand-craft and comprises 9 bull hides; only 1 in 100 hides is chosen for quality. It was one of the take home blow-your-mind facts of the day.

Naturally, we whizzed back to London full of inspiration and excitement about the brief ahead. The final idea that went ahead was award-winning and it led with the truth that we’d all gleaned by visiting, touching and appreciating the car in person.

Dave Trott is right, investigating a brand from the inside out is by far the best place to start when approaching marketing.

Put copywriters and art directors firmly in the driving seat and you’ll soon see a difference to your bottom line.

Briefs might speed the work up (good for the agency’s profit margins) but they’re not always the best place to start. A collaborative effect between planners and creatives can really help to reveal the truths that might otherwise be overlooked.

If you’re a brand and you don’t have this luxury, you could consider engaging a senior freelance marketing expert to work directly with you. Someone who will come to your business with fresh eyes and ears.

Freedom is everything

It’s also why freelance copywriters can bring a new lease of life to your marketing conundrums.

We aren’t bogged down by years of office politics or hierarchical issues – we bring fresh eyes to the project and can work wonders where agencies can be, although not always, more cumbersome in their approach.

Not sure? I’ll prove it. Give me a call today.

You want to sound like who?

Oh if we had a pound for every client who wants to sound more like ‘Innocent’. All the country’s copywriters would now be installed on a sun lounger in Jamaica, sipping freshly squeezed tropical fruit drinks from a coconut. Take that Innocent Towers, now owned by Coke!

When brands talk the talk

When a brand is strong enough to know exactly who its audience is and where they want to be, they don’t have to try to mimic their competitors. Today’s audiences want disruption: they’re hungry for it – hell, they expect it. With media clutter at an all time high, it’s going to be a strong voice that cuts through the chatter. So if you sound just like everybody else, how can you make sure your marketing spend is being heard?

When a brand knows what it wants to say and how it wants to act, its tone of voice is a pleasure to devise. The hard part is standing out from the pack as you implement it. Consistency and a well thought out application is key. A great ad campaign needs to be supported at every channel with the same approach to well-thought-through messaging. For example, there’s no point being the no-nonsense supermarket in town if your website is completely baffling and beyond user friendly.

Nice words, but is anyone listening?

If marketers can apply a consistently strong tone of voice, consumers will take notice. One false step however, and it could all blow up in your face. So attention to detail is key, and now that everyone is a commentator, it’s more important than ever to ensure your copywriter is on it – all over it, in fact. We all write tweets and compose Facebook updates. But when it comes to your copy, let’s ponder on a wise marketer’s words: ‘just because you can, doesn’t mean you should.’

With the right mix of creative strategy and strong writing, there’s no reason why a brand can’t take bold steps to stand out from the pack. It just has to be brave and ditch the obsession with Fruit Towers. Who’s doing it well? Aldi, Lurpak, First Direct and Virgin spring to mind, but there are a host of startups getting in on the act, like Propercorn popcorn and Fever-Tree, a premium drinks brand. I could go on. I won’t.